Crosscall and Telefónica were selected to deploy the "5G Emergencias" program, a large-scale European initiative aimed at testing and validating the contribution of 5G technology in emergency communications. Funded by the NextGenerationEU fund as part of the Recovery, Transformation, and Resilience Plan, the project aims to subject networks and terminals to real operational situations to draw concrete lessons for the evolution of critical communication systems.

In Spain, the program is led by the Generalitat Valenciana, specifically by the Valencian Agency for Security and Emergency Response (AVSRE), which entrusts project coordination to Infraestructures i Serveis de Telecomunicacions i Certificació, S.A.U (ISTEC). These two public entities are involved in crisis management, rescue coordination, and the integration of technologies for civil protection. 

A project rooted in a territory and its operational realities

The program aims to evaluate the reliability and effectiveness of 5G technology through four test phases, each representative of real intervention conditions, diverse environments, and operational constraints.

• Dense urban environment – Valencia, La Cridà : management of a large urban event with risk of network saturation and multiple simultaneous communication flows. 

• Industrial zone – Almussafes : simulation of an accident involving chemical risk, in an environment with irregular network coverage and significant physical constraints for equipment. 

• Isolated natural environment – Benagéber Dam : simulation of a forest fire and an air accident, combining 5G/satellite connectivity, aerial and underwater drones, in areas where connectivity is not guaranteed. 

• Urban environment – Valencia, Emergency Coordination Center : simulation of solution deployment in a context directly related to operations, coordination, and intervention supervision. 

The goal is to leave nothing to chance and to ensure that the program's conclusions accurately reflect operational reality in all its diversity. 

"Our mission is to provide institutions with the best critical communication tools. This pioneering project clearly demonstrates that improving interoperability and data quality optimizes real-time decision-making." Juan De Mingo, Head of Sales – Crosscall

CORE-Z5: a terminal designed for emergency communications

In each of these four environments, Crosscall's CORE-Z5 was selected as one of the evaluated devices. Already deployed with numerous public organizations in Europe and awarded the title of "Best MCX Product of the Year" at Critical Communication World 2024, it was designed to meet the most critical operational requirements:

• Durability and waterproofing: IP68/IP69K and MIL-STD-810H certifications — resistant to prolonged immersion, shocks, vibrations, extreme temperatures, and dust.

• PTT Ready: integrated Push-to-Talk button, ensuring immediate availability and optimized ergonomics for instant communication between responders.

• Network performance: CORE-Z5 is designed to operate on 5G networks and private networks, leveraging the capabilities of "network slicing," ensuring a dedicated and prioritized network slice for emergency traffic, even in congested or high-demand environments.

The CORE-Z5 is deployed alongside an ecosystem of accessories specifically designed for the field: the X-COMM, a Bluetooth micro-speaker for reliable hands-free communication; the X-POWER, a magnetic external battery that doubles the device's autonomy; and the X-POWERSTATION, a multi-device charging platform that ensures continuous availability between service shifts.

Thanks to this terminal, Crosscall and Telefónica offer a comprehensive solution, combining network performance and equipment reliability in the field.

Expected results for all of Europe

The "5G Emergencias" program aims to generate concrete and applicable results at the European level. The conclusions from the various scenarios will be submitted to the European Commission in June 2026. The goal is to identify deployment models that can be replicated in other territories, taking into account local specificities while relying on a common technological foundation.

This project highlights Crosscall's strong expertise in emergency communication, as well as its ability to support the evolution of uses and infrastructures on the ground at a European scale.