Hytera Communications (SZSE: 002583), a leading global provider of professional communications technologies and solutions, celebrated 20 years of business in Indonesia with the official opening of its newly renovated and expanded office in Mega Kuningan, Jakarta, on December 9. The milestone underscores Hytera’s enduring commitment to the Indonesian market and its role in driving digital transformation across key sectors.
The new office features expanded workspaces, a leading-edge product showroom, and a dedicated maintenance room, among other advanced facilities. These upgrades reflect Hytera’s vision of enhancing collaboration, showcasing innovation, and providing exceptional customer support.
The product showroom has been designed with an engagement-driven approach, offering partners and customers an immersive experience to explore Hytera’s latest products. It highlights how the company’s innovative solutions enhance communication efficiency and ensure safety across various industries. The showroom also doubles as a training hub to empower partners and end users with the expertise and resources they need to effectively grow their business and deliver exceptional value to their customers.
Complementing the showroom is a dedicated maintenance room, which provides prompt services for both routine maintenance and repairs, minimizing downtime and ensures the continued reliability of customers’ communication systems.
Hytera entered the Indonesian market in 2004, recognizing the growing need for professional communication solutions in sectors such as public safety, transportation, and petroleum. Over the past two decades, Hytera has built a strong presence, contributing to Indonesia’s digital transformation and serving esteemed clients such as Soekarno–Hatta International Airport, I Gusti Ngurah Rai International Airport, Jakarta Mass Rapid Transit (MRT), Pertamina, PLN, and more.
Reflecting on this journey, Mars Li, Head of Hytera Indonesia, shared during the ribbon-cutting ceremony, "The opening of our new office marks a significant step forward in enhancing our ability to serve the Indonesian market. From pre-sales consultation to post-sales support, our goal is to provide a seamless experience, reinforcing our commitment to respond to customer needs with agility and deliver successful outcomes."
In conjunction with the office inauguration, Hytera hosted its 2024 Indonesian Partner Summit, an event designed to engage its robust network of local dealers and integrators. Attendees explored new avenues for cooperation, discussed market trends, and reviewed Hytera’s strategic initiatives to meet Indonesia’s evolving communication demands. The summit also served as a platform to recognize and praise outstanding partners for their exceptional contributions and support.
Over the past two decades, Hytera has witnessed Indonesia's rapid development and the widespread adoption of its products. As Indonesia’s economy continues its strong growth trajectory, Hytera is committed to supporting the country’s digital transformation across critical sectors.