The 3,500-plus front-line officers and staff of Lancashire Constabulary are spending hundreds more hours on the streets in local communities thanks to the use of advanced technology. 

Lancashire Constabulary has extended its contract for the digital policing app Pronto until 2029. Pronto allows officers to access records and file reports from anywhere, replacing traditional police notebooks. The Constabulary has additionally purchased 1,750 new body cameras to improve evidence collection. The technologies from Motorola Solutions provide critical information to officers to support faster, more effective policing while enabling more time for officers to engage with their communities. 

Lancashire Constabulary was one of the first forces globally to adopt Pronto. A recent survey of Lancashire’s police officers highlights the value of Pronto in driving operational efficiency, with the vast majority of officers evaluating the app as ‘highly valuable’ and ‘easy-to-use.’ The app is designed to enable officers to easily and reliably record and access information without the need to return to the police station, including using voice commands to access records and file reports safely from their vehicles without taking their eyes off the road. 

“Embracing innovation is central to how we serve our communities. By investing in technology like Pronto and body camera solutions, we are enabling our teams to work more safely and effectively,” said Chris Hardy, Chief Superintendent at Lancashire Constabulary. “Our frontline officers consistently report a preference for Pronto, praising its ease of use and reliability.” 

“We also know that when data is entered into our systems through Motorola Solutions’ digital policing app, it has integrity and helps to reduce operational challenges such as duplicate records,” said Hardy. “We are moving towards channeling all data collation through Pronto in the future, continuing to modernize our approach to policing to help make our community safer.”

The majority of front-line officers in the survey also credit body cameras for capturing stronger evidence and giving officers better protection against threats. The force is soon upgrading its Motorola Solutions VB400 body cameras with the company’s V500 body cameras to give their control rooms live-streaming visibility of incidents as they unfold. The Constabulary has also deployed Motorola Solutions’ M500 in-car video system across their fleet of police vehicles.

“Real-time video is transforming the way police forces gather information, respond to incidents and create records with rich, objective evidence,” said Fergus Mayne, U.K. and Ireland country manager at Motorola Solutions. “Lancashire’s digital transformation has been hugely impressive, connecting the front lines with control rooms and setting a new standard for police forces across the country.”

Both the V500 and M500 integrate seamlessly with Pronto and are supported by VideoManager, Motorola Solutions’ evidence management software that helps ensure the secure handling, storage and sharing of evidence. 

The Constabulary’s investments continue to advance their ecosystem of safety and security technologies, which includes Airwave for highly reliable and trusted mission-critical voice communications, and are designed to work seamlessly together to help shorten response times, improve decision making and enhance safety for all.