Frontline emergency services will benefit from a new communications network (3GPP MCX services) that will modernise how they work together, as the UK government announces a new partnership with IBM following a series of delays by previous suppliers. 

The Emergency Services Network (ESN) will support more than 300,000 emergency responders in Great Britain, providing them with better technology and faster access to data in emergency situations and frontline operations. 

Police forces, fire services, and ambulance trusts will be able to share live data and imagery, location reports, and essential public safety information as they work on time-critical rescue and response efforts. 

IBM will be delivering together with a range of partners including Frequentis, Samsung Electronics, Ericsson, Exponential-E, and Palo Alto Networks. 

"We are proud to support the Emergency Services Network in delivering a secure and resilient communications platform to empower frontline emergency services” said Rahul Kalia, Managing Partner, IBM Consulting UK and Ireland. “Working with our ecosystem partners, we will deliver missioncritical services for first responders to enhance safety in our communities across Great Britain. We look forward to working with the Government to deliver this in a timely and cost-effective manner.” 

Led by the Home Office, ESN will implement the next generation of fast, safe, and secure voice, video, and data communications, allowing emergency services to work in tandem and coordinate efforts when protecting and aiding members of the public. Similar technology has already been rolled out with success in countries including the USA, Canada, and South Korea. 

“We are thrilled to be working with IBM and the Emergency Services Mobile Communications Programme, to deliver solutions for user services for the Emergency Services Network”, says Robert Nitsch, Frequentis Vice President Public Safety.