Missing for six days in the Blue Mountains, the hiker was found safe and well, thanks to the combined rescue efforts of emergency services and critical communications support provided by NSW Telco Authority.

The hiker was last seen in Katoomba on 13 December 2024. Their vehicle was discovered abandoned near Mount Wilson several days later, prompting a wide-scale land and air search across the rugged terrain of the Blue Mountains. NSW Telco Authority’s David Wall, who is also a member of the Rural Fire Service (RFS), participated in the search as part of an RFS Remote Area team. NSW Telco Authority deployed two P25 COWs to the remote area to provide essential communications coverage for the search teams.

Reflecting on the operation, Mr Wall said he was part of an RFS Remote Area team on looking for the hiker near Mount Wilson on 17 December 2024.

“The COWs were essential to this outcome, providing excellent P25 coverage even in the very deep canyons that characterise the terrain out there. We should all be proud of what we do at NSW Telco Authority and this is one example of why,” he said.

The challenging terrain and deep canyons in the search area highlighted the critical role of reliable communications infrastructure in search and rescue operations. The P25 COWs ensured seamless connectivity, enabling emergency teams to coordinate effectively, and ultimately locate the hiker. 

At approximately 2:30pm on 19 December 2024, an RFS helicopter spotted the missing hiker in the bushland. They were treated at the scene for minor injuries and dehydration, before being airlifted to Nepean Hospital. 

NSW Telco Authority’s deployment of the COWs underscores its vital role in supporting emergency response efforts across the state, ensuring first responders have the tools they need, when and where they need them to help save lives.